Finding Purpose in Consistent Support: Tim’s Story at Groundworks

In a candid conversation about his work at Groundworks, Tim Guarente, our Shelter Operations Advocate, reflects on how his diverse professional background, from bicycle repair to preschool teaching, has shaped his approach to supporting the community’s most underserved members.

“There’s always more work to be done,” Tim shares, explaining what keeps him returning day after day. “I really feel like at Groundworks, my input and my  perspective is really appreciated, and that feels really good.”

Drawing from his own experiences growing up, Tim emphasizes the transformative power of consistent, positive support. “There were a few people in my life who were there consistently and positively… no matter how much I screwed up, they wouldn’t put me down for it. They would just try to help me find a better way forward.”

This philosophy now guides his work with clients facing homelessness and crisis. “Our clients are often facing what is possibly some of the worst times in their lives.”

Tim finds deep meaning in being a steady, reliable resource for those in need. His commitment to the work stems from recognizing the profound humanity in each client’s experience. “Just because their knowledge isn’t gathered or presented in a traditional academic way doesn’t mean that it’s not valid,” he reflects. “They know more about what it’s like to go through what they’re going through than we ever will.”

The impact of the work resonates deeply with Tim and his colleagues. While success stories might mean clients moving on and out of sight, their journeys leave lasting impressions. He shares a particularly moving example: “Years after they left our programs, [a client] was able to return home to their families… the amount of joy that brought to staff that didn’t even know them was astounding. Even when our clients disappear, they’re still with us.”

As our community continues to face growing challenges around housing and stability, Tim offers a powerful reminder and exemplifies how consistent, compassionate support can make a difference in our community’s most challenging moments.